In-house leadership

2015

American Media

Multi-channel marketing designed to move product.

RoleE-commerce marketing
SectorPublishing · E-commerce
ContextIn-house leadership

Integrated e-commerce initiatives across content, digital merchandising, customer acquisition, and online sales.

My place in the work

This role placed e-commerce inside a large media portfolio where editorial attention, audience behavior, product merchandising, and direct response all had to work together.

The challenge

A large publishing organization needed commerce activity to work across content, audience, product, and channel rather than as a separate storefront function.

The work

What the system
needed to do.

  1. 01

    Led multi-channel e-commerce initiatives.

  2. 02

    Connected merchandising with content and acquisition.

  3. 03

    Improved the online sales journey.

  4. 04

    Coordinated execution across marketing touchpoints.

The system

Built to keep
working.

Editorial attention, merchandising, and acquisition were connected to one commercial path.

E-commerceAcquisitionMerchandisingContent

Qualified outcomes

60%increase in online saleshistorical verified result
01

Substantial growth in online sales.

02

A more integrated approach to digital commerce.

03

Clearer coordination between content and conversion.