Agency leadership

2017—2020

Electric Orange Creative

Built the paid-media practice, then built the team around it.

RoleDirector of SEM
SectorDigital agency
ContextAgency leadership

Paid-media leadership, client growth, team development, and SEO integration for brands including Maude, Starface, and USM.

My place in the work

I was the first leader of the agency’s paid-media function. I built the capability from the ground up, hired and mentored marketers, helped shape the broader full-service offer, and remained close enough to the work to connect account strategy with campaign performance.

The challenge

The agency needed a paid capability that could deliver client results without becoming disconnected from SEO, content, development, or the rest of the customer journey. It also needed a team and process that could scale beyond one operator.

The work

What the system
needed to do.

  1. 01

    Created and led the Paid/SEM division as a new agency service line.

  2. 02

    Recruited, trained, and mentored entry-level marketers into owners of execution, analysis, and client communication.

  3. 03

    Integrated paid search, paid social, programmatic media, SEO, content, and website improvement around shared client goals.

  4. 04

    Built reusable campaign, KPI, reporting, testing, and optimization processes so the practice could support a growing roster.

  5. 05

    Led multi-channel growth work for brands including Maude, Starface, and USM while supporting the agency’s evolution into a fuller digital partner.

The system

Built to keep
working.

Paid and organic work shared goals, reporting, and learning. That made campaign performance more durable and gave the agency a scalable new capability.

Paid mediaTeam buildingSEO integrationAgency growth

Qualified outcomes

340%top-line ROAS for Maudehistorical verified result
01

Maude achieved a 340% top-line ROAS; organic traffic grew 39% and organic revenue grew 191% in the published historical case.

02

Starface increased add-to-cart rate by 38% and conversion rate by 46% through coordinated channel and site optimization.

03

USM achieved 134% ROAS on programmatic retargeting while organic traffic grew 10% month over month.

04

A trained team and repeatable delivery model turned paid media into a scalable agency capability.